
We’re in a pretty remote place on vacation, and there’s not internet, and my phone doesn’t get a signal here. Is there any way to access the timer remotely?
Sure! It’s 114-23-477-99-01-A.
Yes, I can verify, his last lockup was 182 days, and today was the scheduled release.
No, I didn’t want to activate the release. I wanted to extend it.
Yes, by another 182 days. Is that possible?
Great! And can we maybe tell him it was a glitch or something?
Oh my God! You’ll send him an email that says it was a system malfunction? Your customer service is the best!